Help for login
- First time you log in
- Change your password with NemID
- Change your password without NemID
- Update your mobile number in UCPH' system without NemID
- Forgotten UCPH username
- Forgotten password
- Forgotten pincode for your ID Card
- Browser errors on KUnet
If none of these guides solve your issue, find further instructions here.
Help for multi-factor authentication (MFA)
- Register your chosen MFA method at mfa.ku.dk with NemID
- Register your chosen MFA method at mfa.ku.dk without NemID
- Setup for receiving SMS passwords (Section A in the guide) - NB! only possible for students
- Check and change phone number in Self Service
- Register your NetIQ app (guide for students)
- Register your NetIQ app (guide for employees)
- Register your personal USB security key (guide for students)
- Register your personal USB security key (guide for employees with a Yubikey)
> Go to FAQ about multi-factor authentication