Help for login
- First time you log in
- Change your password with NemID
- Change your password without NemID
- Update your mobile number in UCPH' system without NemID
- Forgotten UCPH username
- Forgotten password
- Forgotten pincode for your ID Card
- Browser errors on KUnet
If none of these guides solve your issue, find further instructions here.
Help for multi-factor authentication (MFA)
- Register your chosen MFA method at mfa.ku.dk with NemID
- Register your chosen MFA method at mfa.ku.dk without NemID
- Check and change phone number in Self Service
| For students only | For employees only |
|
Guide on how to setup the receiving of SMS passwords (See section A in the guide) NOTE! Insert "00" in front of your country code in the mobile phone number and avoid spaces between the numbers. For example, write 0045 in front of a Danish number. Find your country code at http://www.landekode.dk/. |
MFA with SMS is only possible for students – employees must use NemID, the NetIQ app or a USB security key – see guides below. |
| How to Register your NetIQ app | How to Register your NetIQ app |
| How to Register your personal USB security key | How to Register your personal USB security key (for employees with a Yubikey which has not been pre-registered by UPCH IT) |
Operating status
Get an overview of current and future system work, downtime etc.
FAQ about MFA
Find answers to the most frequently asked questions about multi-factor authentification (MFA) on UCPH.