Help for login

Help for multi-factor authentication (MFA)

NOTE! If you have a Danish social security number (CPR), you will automatically get the option to use NemID (via app or key card) for multi-factor-authentification on UCPH' systems - and then you do not need to take any further action.

If you do not have NemID, you must choose one of these methods:

Options for students Options for employees
SMS-one-off code

If your phone number is registered correctly in UCPH' Self-service, you will automatically receive a one-time code via text message when you log on to one of UCPH' systems with two-factor authentication. See the Guide Check and change phone number in Self Service

NOTE! Insert "00" in front of your country code in the mobile phone number and avoid spaces between the numbers. For example, write 0045 in front of a Danish number. Find your country code at http://www.landekode.dk/.

For further information on the SMS method read section A In the guide on how to setup the receiving of SMS passwords.

MFA with SMS is only possible for students – employees must use NemID, or one of options mentioned below.
Free app (NetIQ)

Start by registering your chosen method at mfa.ku.dk. See how:

After that, then follow the guide on how to Register your NetIQ app

Free app (NetIQ)

Start by registering your chosen method at mfa.ku.dk. See how:

Then follow the guide on how to Register your NetIQ app

USB security key (multiple brands)

If you choose to buy a USB security key yourself, you must register your chosen two-factor method at mfa.ku.dk. See how:

And then follow this guide: Register your personal USB security key

USB security key (Yubikey)
If you choose to use Yubikey for multi-factor authentification, it will usually be pre-registered for UCPH IT. If it is not, you must register it yourself at mfa.ku.dk. See how:

And then follow this guide: Register your personal USB security key