Help for login


Help for multi-factor authentication (MFA)

Options for students
Options for employees
App (NetIQ)
  1. Start by registering your chosen method at mfa.ku.dk.
    See how: 

    - Register your chosen MFA method with NemID
    - Register your chosen MFA method without NemID

  2. Follow the guide on how to Register your NetIQ app.
App (NetIQ)
  1. Start by registering your chosen method at mfa.ku.dk.
    See how:

    - Register your chosen MFA method with NemID
    - Register your chosen MFA method without NemID

  2. Follow the guide on how to Register your NetIQ app.
SMS-one-time password

If your phone number is registered in UCPH' Self-service, you will automatically receive a one-time password via SMS when you log on to one of UCPH' systems with multi-factor authentication.  
Read the guide on how to setup SMS passwords.

If you do not receive an SMS: Check and change phone number in Self Service

NOTE! Insert "00" in front of your country code in the phone number. E.g. 0045 in front of a Danish number. Find your country code at www.landekode.dk/.

 MFA with SMS is only possible for students – employees must use NemID, or one of options mentioned below.
NemID

If you have a Danish social security number (CPR), you will automatically get the option to use NemID (via app or key card) for multi-factor authentication on UCPH' systems. Choose it from the dropdown menu when you are asked to use multi-factor authentication during your login.
NemID

If you have a Danish social security number (CPR), you will automatically get the option to use NemID (via app or key card) for multi-factor-authentification on UCPH' systems. Choose it from the dropdown menu when you are asked to use multi-factor authentication during your login.
USB security key (multiple brands)

If you choose to buy a USB security key yourself, you must register your chosen two-factor method at mfa.ku.dk. See how:

And then follow this guide: Register your personal USB security key
USB security key (Yubikey)
If you choose to use Yubikey for multi-factor authentification, it will usually be pre-registered. If it is not, you must register it yourself at mfa.ku.dk. See how:

And then follow this guide: Register your personal USB security key