Basic Services UCPH IT

Basic Services is led by a head of section and consists of six groups, each with its own group lead:

• Application Management: Is responsible for the management and maintenance of Unified Communication at UCPH (KUmail, Skype, etc.), telephony – both in relation to databases, bug fixes, maintenance, monitoring and support.
• Basic Infrastructure: Operation, maintenance and development of the University’s overall network infrastructure, intersections and firewalls, operation and development of storage and server platforms as well as securing backup of the University’s data.
• Integrations & Identities: System management of the University’s identity management systems for handling staff and student logins.
• Client & Print: Operation, maintenance and development of the University’s IT workplace (Client) and print solution.
• IT Security: Ensures that the University’s basic IT and service deliveries meet the University’s information security requirements.
• Staff & Processes: Is responsible for reporting on and process development of the University’s basic IT services.